Customer Service

Duration

One-Time Course: 2 Days

Participants

One-Time Course: Max. 20

Course Format

One-Time Course

Treating your customers as kings

This course will explain that customer service means the customer will have their needs met respectfully and completely. The customer could be an internal or an external one. This doesn’t mean the customer always gets what they want, nor does it mean the customer is always right.

This course will address the critical elements of customer service, and we will discuss the 6 steps that need to be covered in order to achieve a customer centric company and standards.

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Course Model

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