{"id":54818,"date":"2025-07-08T11:07:35","date_gmt":"2025-07-08T08:07:35","guid":{"rendered":"https:\/\/redrockinternational.com\/service\/soft-skills-morocco\/customer-service\/"},"modified":"2025-07-08T11:07:37","modified_gmt":"2025-07-08T08:07:37","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/redrockinternational.com\/ma-en\/service\/soft-skills-morocco\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"54818\" class=\"elementor elementor-54818 elementor-41222\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-289cc3b7 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"289cc3b7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-676bad7f\" data-id=\"676bad7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bd48698 elementor-widget elementor-widget-heading\" data-id=\"1bd48698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Customer_Service_Soft_Skills\"><\/span>Customer Service | Soft Skills<span class=\"ez-toc-section-end\"><\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f23f05c elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f23f05c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-62866c1a\" data-id=\"62866c1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1df3839e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1df3839e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img alt=\"\" fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-5.png\" class=\"elementor-animation-grow attachment-medium size-medium wp-image-5748\" alt=\"\" srcset=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-5.png 500w, https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-5-300x300.png 300w, https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-5-100x100.png 100w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><span class=\"ez-toc-section\" id=\"DURATION\"><\/span>DURATION<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"elementor-image-box-description\">2 Days<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5e1e84ca\" data-id=\"5e1e84ca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bac0762 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1bac0762\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img alt=\"\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-1-1.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-5766\" alt=\"\" srcset=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-1-1.png 500w, https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-1-1-300x300.png 300w, https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/01\/Artboard-1-1-100x100.png 100w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><span class=\"ez-toc-section\" id=\"Participants\"><\/span>Participants<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"elementor-image-box-description\">Max. 20<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4601dc7f\" data-id=\"4601dc7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-136d5ffd elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"136d5ffd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img alt=\"\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/02\/unstick-your-organisation.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-6286\" alt=\"\" srcset=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/02\/unstick-your-organisation.png 500w, https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/02\/unstick-your-organisation-300x300.png 300w, https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/02\/unstick-your-organisation-100x100.png 100w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><span class=\"ez-toc-section\" id=\"Course_Format\"><\/span>Course Format<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"elementor-image-box-description\">One-Time Course<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43c13638 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43c13638\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-32a8195c\" data-id=\"32a8195c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50487fb4 elementor-widget elementor-widget-heading\" data-id=\"50487fb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"TREAT_YOUR_CUSTOMERS_LIKE_KINGS\"><\/span>TREAT YOUR CUSTOMERS LIKE KINGS<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62c42824 elementor-widget elementor-widget-text-editor\" data-id=\"62c42824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This course explains that customer service means meeting the customer&#8217;s needs respectfully and completely. The customer can be internal or external. This does not mean that the customer always gets what they want, nor that they are always right.  <\/p><p>This course will cover the critical elements of customer service and the six steps to achieving a customer-centric business and standards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae9453f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7ae9453f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/redrockinternational.com\/ma-en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-67578af\" data-id=\"67578af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1924b5e3 elementor-widget elementor-widget-image\" data-id=\"1924b5e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/redrockinternational.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-02-07-at-1.07.15-PM.png\" title=\"Screen Shot 2019-02-07 at 1.07.15 PM\" alt=\"Screen Shot 2019-02-07 at 1.07.15 PM\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Course Model<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50f371e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50f371e9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68ae13bc\" data-id=\"68ae13bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49c5d2ba elementor-widget elementor-widget-heading\" data-id=\"49c5d2ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Discover_Other_Content-Based_Courses\"><\/span>Discover Other Content-Based Courses...<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d51004f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d51004f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f7cd46a\" data-id=\"7f7cd46a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62c8ec26 elementor-widget elementor-widget-heading\" data-id=\"62c8ec26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Find_out_how_we_can_help_your_team_conquer\"><\/span>Find out how we can help your team conquer!<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f29917\" data-id=\"2f29917\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f17322c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f17322c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/redrockinternational.com\/ma-en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service | Soft Skills DURATION 2 Days Participants Max. 20 Course Format One-Time Course TREAT YOUR CUSTOMERS LIKE KINGS This course explains that customer service means meeting the customer&#8217;s needs respectfully and completely. The customer can be internal or external. This does not mean that the customer always gets what they want, nor that [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":54819,"parent":54811,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"Customer Service | Soft Skills Training - RRI","_seopress_titles_desc":"Discover Red Rock International's customer service training and deliver an exceptional customer 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