Clear Communication
Overview
Understand and be understood by those that you work with
Refine your workplace communication skills with this practical course designed to boost your understanding of effective interactions, and help you become an impactful and clear communicator. Explore the key stages in the communication process, identify and overcome potential barriers, and master a variety of communication methods, from written correspondence to face-to-face discussions.
Objectives
Following the completion of the course and assignment, the leader will be able to:
- Explain why clear and effective communication is essential in the workplace
- Outline the key stages in the communication process
- List potential barriers to communication and outline how these could be overcome
- Explain methods and their best use when communicating with the team
- Explain why it is important to have a record of communication
- Outline the importance of keeping a record of oral communication
- Describe methods of maintaining accurate records of electronic and oral communication
Content
A series of mini-activities are used to demonstrate and allow practice in applying leadership styles to different situations
The second half of the day has an extended experiential exercise so that new concepts can be applied in a simulated leadership environment. Peer and instructor coaching is used to refine skills and understanding.
Key information
Duration
2 days
Number of trainers
2
Group size
3 - 20
Mode of learning
Face to face or live online
Location
Flexible - hotel or your premises
Certificate
ILM Level 3 Certificate module
Features
Why choose Red Rock International for your team development?
Having worked with Qatar’s largest organisations, here are the reasons that our clients return to us again and again for their training and development needs.
Leverage Qatar’s premium English and Arabic speaking trainers with a 10:1 participant to trainer ratio.
When we say our content is experiential, we actually mean it – 40% of the training time is hands-on.
Case studies and scenarios for a Qatar context. Develop key employees, identified talent, emerging leaders and existing managers.
Our expert designers and coaches create content that is clear and concise because we have found that this is how people learn best.
Working with Red Rock International in 4 steps
Our process can be broken down into 4 simple steps:
Free
consultation
We work with you to understand your needs, budget and time frame. We will then provide you with an initial proposal and quotation.
Planning
& design
A dedicated Project Manager will work with you to schedule and plan training delivery while our design team will work to tailor the course to your needs.
Deep
learning
Our trainers will then take over and execute a truly remarkable experience for you and your team, ensuring active participation and deep learning.
Energised
office
Apply your acquired skills to make a real-world impact. Your team will return to work feeling empowered to boost productivity and drive results.