Conflict Resolution

Build confidence in the face of conflict

Develop a comprehensive understanding of conflict, drawing on insights from neurology and social science. You will discover how to work through conflict situations and use them to build relationships and performance. Learn that conflict does not signify a loss of control and gain the skills to address it methodically. Using role-plays, practise exercises, and constructive reviews, you’ll master a step-by-step conflict management process.

Following the completion of the course, participants will be able to:

  • Recognise the importance of conflict in building teams, relationships, and results
  • Confidently initiate and engage in challenging conversations
  • Identify psychological barriers to effective dialogue and know how to remove them
  • Develop strong listening skills for better communication
  • Conduct challenging conversations that lead to clear conclusions and strengthen relationships

Key information

Duration

2 days

Number of trainers

2

Group size

3 - 20

Mode of learning

Face to face or live online

Location

Flexible - hotel or your premises

Features
Why choose Red Rock International for your team development?

Having worked with Qatar’s largest organisations, here are the reasons that our clients return to us again and again for their training and development needs. 

Leverage Qatar’s premium English and Arabic speaking trainers with a 10:1 participant to trainer ratio​.

When we say our content is experiential, we actually mean it – 40% of the training time is hands-on​.

Case studies and scenarios for a Qatar context. Develop key employees, identified talent, emerging leaders and existing managers.​

Our expert designers and coaches create content that is clear and concise because we have found that this is how people learn best.​

Working with Red Rock International in 4 steps

Our process can be broken down into 4 simple steps:

1. Free Consultation

We work with you to understand your needs, budget and time frame​. We will then provide you with an initial proposal and quotation.

2. Planning
& Design

A dedicated Project Manager will work with you to schedule and plan training delivery​ while our design team will work to tailor the course to your needs.

3. Deep
Learning

Our trainers will then take over and execute a truly remarkable experience for you and your team, ensuring active participation and deep learning.

4. Energised
Office

Apply your acquired skills to make a real-world impact. Your team will return to work feeling empowered to boost productivity and drive results.

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