Customer Service | Soft Skills

DURATION

2 Days

Participants

Max. 20

Course Format

One-Time Course

TREAT YOUR CUSTOMERS LIKE KINGS

This course explains that customer service means meeting the customer’s needs respectfully and completely. The customer can be internal or external. This does not mean that the customer always gets what they want, nor that they are always right.

This course will cover the critical elements of customer service and the six steps to achieving a customer-centric business and standards.

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Course Model

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